IT/Back office/Support

IT Support

Dubai
Work Type: Full Time

About INOI

INOI is a European electronics brand. The company specializes in the development and production of modern mobile devices, offering a wide range of innovative smartphones and tablets on Android, functional feature phones, and devices that seamlessly blend advanced technology with stylish design. In addition to hardware, INOI develops software and digital content to significantly enhance the user experience.

Pricing Positioning: INOI offers products in the affordable and mid-range segments, ensuring high quality at a reasonable price.

Quality: We strictly control all stages of production to guarantee the high quality of our devices. We use advanced technologies and innovations to meet and exceed our customers' expectations.

Benefits of Cooperation and Professional Team: With 30 years of market experience, we understand the needs of both distributors and end customers, offering favorable conditions and comprehensive support, making cooperation with us easy and professional.

Headquarters:
- Operations: Dubai, UAE
- Design and Marketing: Nice, France

INOI believes in the transformative power of innovation and technology, constantly striving to provide its customers with the best products and exceptional user experience.

History and Achievements:

INOI was founded in 2016 by Estonian businessman Vassili Sibirtsev and Finnish entrepreneur Victor Dmitrienko. Starting its operations in the CIS markets, the company successfully sold over 10 million devices. In 2023, Debbie Zheng and Dr. Florian Seiche joined the Board of Directors, marking an important step in strengthening the leadership team. By the end of that year, INOI's products were introduced in Vietnam, MENA, and Switzerland.

In 2024, the company continued its expansion into the GCC, African, and Latin American markets, further broadening its global presence and strengthening its position on the international stage.

We believe in the transformative power of innovation and technology, constantly striving to deliver superior products and exceptional user experiences to our customers.


Position Overview:

The IT Support Specialist will be responsible for upgrading, installing, and configuring new hardware and software to align with company objectives. This role includes providing technical support for desktop computers and end-user devices, assisting with employee onboarding and off-boarding, managing IT equipment inventory, and staying updated on IT advancements and best practices.

Responsibilities:

  • Upgrade, install, and configure new hardware and software to meet company objectives.
  • Provide hardware and software support for desktop computers and other end-user devices, including printers and scanners.
  • Assist with onboarding new employees by providing necessary IT equipment, setting up email accounts, and granting access to IT systems. Collaborate with HR for IT off-boarding processes.
  • Manage and maintain an inventory of IT equipment.
  • Deliver comprehensive IT support to end-users.
  • Stay current with advancements and best practices in IT administration.


Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field.
  • Minimum of three years of experience in a similar role.
  • Extensive knowledge and experience with IT systems, networks, and related technologies.
  • Exceptional problem-solving skills, organizational abilities, and time management capabilities.
  • Excellent interpersonal and communication skills.

We offer:

  • Opportunity to grow fast with rapidly growing business.
  • Competitive salary.
  • Regular appraisals and feedback.
  • An attractive office spaces.

Office Address:

  • Our office is near Deira City Centre Metro Station, Dubai, UAE


INOI is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

Submit Your Application

You have successfully applied
  • You have errors in applying