IT Support Engineer (Office 365 Focus)

Power Story

From building the mobile industry to shaping the future of digital technology.

INOI Corporation was founded in 2016 by an Estonian businessman and a Finnish entrepreneur as a European consumer electronics brand with a mission to make technology accessible to everyone.

The story of INOI began long before that — the founders were the first global distributors of Nokia, playing a key role in expanding the brand’s international presence and directly contributing to the development of the mobile industry. They have over 35 years of experience in the telecommunications business.

On this foundation, a structure was built that today includes two directions: the INOI mobile device brand, with design developed in France and production and quality control managed in Shenzhen, China, and a separate fintech holding focused on developing digital financial solutions. Both are part of INOI Corporation — an international American technology company.

INOI’s Board of Directors includes key figures in the global telecom industry:

• Former CEO of Nokia
• Former Head of Sales at Nokia
• Former Head of Product at Samsung
• DIO expert in international marketing
• Capital market professionals with over 20 years of experience

Their expertise shapes INOI’s strategy, enabling business scaling and preparing the company for an IPO as one of the key stages of growth.

Today, we create accessible, smart, and reliable technology, integrate users into digital ecosystems, and strive to become a leader in our segment in the global market.

Job Overview:
We are seeking a skilled Senior IT Support Engineer to manage and optimize our Microsoft Office 365 environment, ensuring seamless IT operations and end-user support. The ideal candidate will have extensive experience in Office 365 , Azure, SharePoint, Power Automate, and IT infrastructure troubleshooting, along with a strong background in user onboarding, security, and system maintenance.

Office 365 & Azure

• Microsoft 365 Admin Center, Exchange Online, SharePoint, OneDrive, Teams, and Entra ID.
• Manage user onboarding/offboarding, license allocation, and security policies in Office 365 and Azure AD.
• Troubleshoot and resolve issues related to Outlook, Teams, SharePoint, and Power Automate workflows.

IT Infrastructure & Support

• Configure, maintain, and troubleshoot local and cloud networks (TCP/IP, VPN, LAN/WAN).
• Provide hardware/software support for workstations, printers, and mobile devices.
• Monitor and maintain backup solutions (Veeam for Microsoft 365) etc.
• Assist in PBX/VOIP, CCTV, and access control systems as needed.

Collaboration & Process Improvement

• Work with vendors for hardware/software repairs and ISP lease line management.
• Train end-users and junior staff on Office 365 tools and best practices.
• Document IT processes and maintain an inventory of assets/licenses.

Experience:

• 3-4 years in IT support, with at least 2 years focused on Office 365 administration.

Technical Skills:

• Proficiency in Microsoft 365 Suite (Exchange, SharePoint, Teams, Intune, Power Automate).
• Knowledge of Azure AD, VMware, Veeam Backup, and network troubleshooting.

Soft Skills:

• Strong problem-solving, communication, and ability to train non-technical users.

Why Join Us?

• Opportunity to work with cutting-edge Microsoft technologies (Dynamics 365, Azure, Power Platform).
• Collaborative environment with a focus on innovation and process automation.

INOI is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.